How Calidas Hill Transformed with Our Full‑Service Property Strategy

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How Calidas Hill Transformed with Our Full‑Service Property Strategy - Calidas Hill, nestled in Bangli Regency, Bali, offers a serene lodge experience with a beautiful garden, terrace, and open-air bath. With free Wi‑Fi and comfortable amenities, it’s already appealing. However, its true transformation into a guest favorite happened when Shack.co.id, part of PT. Tamu Betah Abadhi stepped in with expert Bali hospitality management and full-service villa & hotel solutions.

Recognizing Opportunity in Every Feature

Initially, Calidas Hill's appeal lay in its:

Elegant accommodations with garden, mountain, and lake views
Amenities include open-air baths, private check-in/out, kitchenette, and family rooms.
On-site conveniences like free parking, bicycle storage, and picnic areas
Perfectly located for exploring key attractions including Goa Gajah, Ubud Palace, and the scenic rice fields of Tegallalang.

However, without cohesive management, these strengths risked being underutilized. That’s where Shack.co.id brought structure and strategy.

Upgrading Guest Experience and Comfort

First, we enhanced the guest journey through:

Flexible check-in/out system with express service
Daily housekeeping, ensuring spotless accommodations
Optimized room layouts, emphasizing balcony use and scenic views
Enhanced welcome amenities, such as local fruit baskets, welcome drinks, and personalized greetings

These changes enhanced first impressions and fostered guest satisfaction, which is essential to achieving and sustaining five-star ratings.

Boosting Visibility Through Visual Storytelling

Guests first encounter Calidas Hill online. To ensure it stood out, we:

Organized professional photoshoots, highlighting the open-air bath, garden terrace, and lake vistas
Created drone and lifestyle imagery showcasing on-site dining and picnic enjoyment
Developed SEO-optimized listing descriptions, targeting keywords like “lodge in Bangli,” “garden escape Bali,” and “open-air bath villa Bali”

This strategic marketing approach significantly increased engagement, impressions, and bookings across Airbnb, and Google.

Efficient Operations Behind the Scenes

Running Calidas Hill became seamless through:

Staff training in hospitality and guest relations
Structured maintenance and inspections for the open-air bath, kitchenette, and communal areas
Inventory and supply chain management for cleaning supplies, linens, and kitchen needs
Parking and outdoor space optimization, maintaining a tidy and functional environment

Operational excellence and consistency became the standard under Shack.co.id’s hospitality management approach in Bali.

Adding Revenue through Experiences

To enhance guest value—and revenue—we introduced:

Breakfast packages, streamlined with local ingredients
Picnic setups on the terrace and garden
Guided local tours to Tegallalang and cultural landmarks
Bike rental and picnic basket add-ons, offered during booking or check-in

These value-added services not only delighted guests but also increased total revenue per stay.

Ensuring Local Compliance and Long-Term Success

Operating legally and sustainably in Bali matters. Shack.co.id handled:

Permits and zoning compliance for open-air bathing and lodging services
Tax registration and documentation aligned with PT. Tamu Betah Abadhi standards
Environmental practices, such as water usage in open-air baths and garden upkeep
Staff contracts and payroll, promoting fair labor practices
This compliance ensures both guest safety and long-term operational stability.

Measured Results and Ongoing Growth

Thanks to the comprehensive strategy, Calidas Hill has seen:

Increased occupancy and longer average stays
Higher guest ratings and positive reviews
Enhanced average revenue per booking
More repeat bookings and referrals

Shack.co.id continuously monitors performance metrics—such as RevPAR, guest feedback, and OTA rankings—to refine its operations and marketing tactics.